Property Manager / FM

Location: Hertfordshire

A leading hospitality business is seeking a Facilities Manager to join their Facilities & Property Services team. This is a fantastic opportunity to manage facilities and property-related costs across a multi-site estate, lead a small team, and support operational performance.

What you’ll do:

• Manage and validate service charges, landlord’s insurance, council tax, BIDs, and other facilities costs.
• Monitor spend, produce reporting, and identify opportunities for efficiency and cost control.
• Lead and develop the facilities team, providing coaching, task allocation, and performance management.
• Act as a key escalation point for issues raised by sites, operations teams, or suppliers.
• Support projects, contract reviews, and continuous improvement initiatives.

Who we’re looking for:

• Experience in facilities, utilities, or property cost management across multiple sites.
• Previous people management experience with the ability to motivate and develop a team.
• Strong analytical, problem-solving, and organisational skills.
• Confident communicator, able to engage stakeholders at all levels.
• Proficient in Excel, Outlook, Word; SAP or similar systems desirable.
• Hospitality or retail multi-site experience is a plus.