Luxury, Technology and the Art of Knowing When to Step Back
In this InFocus edition, Managing Director, Chris Borgars, and Senior Consultant, Jenna Warhurst, sit down with Alexander Knigge, Chief Digital & Technology Officer of Kerzner International, to discuss the future of luxury hospitality and the role technology will play in shaping it. InFocus with Alexander Knigge: Luxury, Technology and the Art of Knowing When […]
Charlotte Barton
The Ritz Paris: An Icon
The Ritz Paris is located at the prestigious 15, Place Vendôme, in the 1st Arrondissement of Paris, one of the world’s most vibrant cities. The world of luxury hospitality must thank César Ritz, a Swiss hotelier from a modest background, for creating the Ritz Paris, the world’s most iconic hotel. César Ritz was nicknamed “The […]
Gert F Kopera: Global Hospitality Leader and Restaurant Strategy Expert
Gerts’ illustrious career, spanning over 30 incredible years in 18 global destinations, is a great testimony of his relentless pursuit for excellence and his true passion for the industry. His reputation as a charismatic and strong leader who cherishes precision and leads by example, is second to none. He has not only left an astonishing […]
The Belfry Hotel & Resort: Interview with Chris Eigelaar
Chris Eigelaar is Resort General Manager at The Belfry Hotel & Resort, which will be playing host to the much-anticipated Betfred British Masters 2021. He tells Hayley Bortolotti about the retraining initiative for team members returning from furlough, the exciting launch of new facilities including virtual event setups – The Belfry Live and Belfry Studio, and the […]
Gleneagles: Interview with Conor O’Leary
Appointed as Managing Director in 2020, Conor O’Leary is now responsible for the entire Gleneagles operation. He tells Hayley Bortolotti about the new People & Culture strategy ‘Let’s Stay Together’, the launch of a programme of glamorous outdoor get-togethers, glorious food and great adventures, and Gleneagles active role in supporting local communities and businesses. […]
Amanda Morgan Thomas – Confidence, Personal Branding and Career Transitioning
As a senior leader, board member and passionate people person, Amanda Thomas, Business Coach & Mentor, was moved to action on seeing thousands of redundancies in the UK hospitality & retail sectors and has since volunteered hundreds of hours helping individuals and small businesses stay afloat. Confidence Confidence is the most common topic I deal […]
Tackling Mental Health & Wellbeing in the Hospitality Industry
Mental health and well-being is a huge concern for the hospitality industry. Tackling it is not just the right thing to do, but would benefit the industry in the longer term. Sean Wheeler BEM shares his advice on some of the initiatives hospitality businesses can champion during these challenging times. Why do you think […]
Integrating Diversity
Harish Bhayani, founder and Senior Partner at PRM Diversity Consultants writes about the complexity of the diversity challenge and how to manage it. Despite decades of effort and huge expenditure by organisations and governments, successfully managing diversity in organisations remains difficult. This is because it is of course, all more complicated than was envisaged. In […]
Diversity Matters – The Value of Gender Diversity in Management Recruitment
Increased gender diversity in management recruitment can lead to greater innovation and wealth. A company’s success is largely down to the decisions made by its leaders, which is why the makeup of the leadership team is crucial. A diverse set of views increases innovation, helps to retain talent and builds group trust, while research suggests […]