PSD has been appointed to run the search for an experienced Managing Director who will be responsible for the strategic direction, leadership and overall management of the group.

They will ensure operational excellence, financial performance, brand integrity and sustainable growth across all locations.

Key responsibilities will be:

• Strategic Leadership
  • Develop and implement Jack Greenall’s long-term vision, mission and strategy for Wren Pubs
  • Lead business planning and performance improvement initiatives
  • Identify opportunities for improvement across the pubs
• Operational Oversight
  • Oversee the performance of all pubs and their teams
  • Ensure high standards of customer service, compliance and food & beverage quality
  • Champion innovation and improvements in customer experience
• Financial Management
  • Budgets and financial planning
• People Leadership
  • Create a high-performance culture, prioritising training and development
  • Foster strong internal communication and employee engagement
• Compliance and Governance
  • Ensure Wren Pubs are adhering to all legal and regulatory requirements
  • Report regularly to the board on performance and risk management
• Brand & Marketing
  • Oversee all group branding, marketing and PR strategies
  • Ensure consistency of brand voice and customer experience
  • Monitor market trends and competitor activity

Requirements for Success

• Proven experience as a multi-site Managing Director or equivalent in the hospitality sector, ideally with a high-end food and drink background.
• Industry savvy & obsessive about great hospitality.
• Strong communication and people skills, with the ability to positively influence others, & to create a culture focused on delivering the highest levels of customer scores & online reputation.
• Visibility in the business, & ability to use this to really keep a finger on the pulse anticipating opportunities & challenges alike.
• Strong financial and commercial acumen with proven track record of delivering across key business metrics.
• Will need to be personable, engaging, sociable and have a great sense of humour. This business is hospitality after all!

Compensation

• Highly competitive salary
• 25% KPI bonus payable quarterly and annually
• Enhanced pension
• Healthcare
• Life insurance